Healthcare Assistant – Complex Care

• Full training provided
• Type: Full time minimum of 2 shifts per week
• Salary: £14.05-£16.05
• Requirements: To be eligible, you must hold full right to work in the UK

About Innovate Care Group:

At Innovate Care Group, we are setting the new standard in complex care. Our mission is to transform complex care by integrating innovative technology with expert, holistic, personalised care, for adults and children within their own homes. Beyond providing exceptional care, we’re wholeheartedly committed to helping our care clients live and experience life to the fullest and look forward to a brighter tomorrow.

“Together Towards Tomorrow.”

By building trust and fostering strong relationships with clients and their families, we create a supportive environment that promotes well-being and independence. We create bespoke personal pathways that enrich lives with joyful experiences, providing opportunities to create lasting memories and cultivating a sense of belonging.

We make a positive impact on entire families, nurturing their growth and working towards new achievements, always mindful of unique conditions and abilities. Our dedicated team continuously seeks new ways to improve and adapt our services, making a meaningful difference in the lives we touch.

Role Overview:

We are looking for an experienced and compassionate Healthcare Assistant (HCA) who is ready to take the next step in their career by joining our team at Innovate Care Group. As a Complex Care HCA, you will provide essential care and support to clients with varying medical needs. Your responsibilities may include:

• Personal Care
• Moving and Handling
• Supporting respiratory needs, such as tracheostomy or Bipap.
• Enteral feeding (e.g., PEG, jejunal tube)
• Assisting with communication, particularly for those who are non-verbal or have limited verbal abilities

The specific clinical skills required will depend on the individual client’s needs, so flexibility and adaptability are key. You may be supporting both children and adults in different settings, including their home, school, or out in the community.

Are You Ready to Take the Next Step?

If you already have experience in care and are looking to build on your skills and step into a more specialised role, this is a great opportunity for you. We will provide you with all the training and support you need to become a confident Complex Care HCA.

We Will Train You!

At Innovate Care Group, we believe in empowering our Healthcare Assistants with comprehensive training. Our training programme begins with e-learning modules on important topics such as safeguarding and person-centred care. You’ll then receive face-to-face clinical training, where you’ll develop essential skills like tracheostomy care and specialised medication administration, for example, Buccal Midazolam. In addition, we provide shadow shifts and bespoke competency sessions that will ensure you’re fully supported as you gain confidence in delivering expert, compassionate care.

What you will do:

• Provide expert care based on a personalised plan in collaboration with multidisciplinary teams
• Administer medications and treatments as prescribed, ensuring compliance with all healthcare regulations
• Monitor and evaluate patient progress, making necessary adjustments
• Participate in ongoing training and professional development opportunities

Your skills, knowledge and experience:

• Experience with adults or children with complex needs
• A minimum of 12 months experience in a care or hospital setting
• A caring, patient, and positive attitude
• Willingness to be part of a family-centered care team
• Demonstratable commitment to providing high quality, safe and effective care
• Have an understanding of safeguarding
• Excellent communication skills and be able to fit into a family setting
• Have the ability to recognise deterioration in both psychological and physical health
• Compassionate, patient, and dedicated to providing holistic care.
• Car driver with access to your own vehicle
• Confident navigating systems with good IT skills

Why join Innovate Care Group?

• Be part of a pioneering team transforming complex care through innovation and expertise
• Make a meaningful impact on the lives of children and their families.
• Enjoy a collaborative and inclusive support network both office and field-based, with your own allocated Care-Coordinator and Clinical Lead who provide continuous support, including out-of-hours
• On-going development and career advancement opportunities including CPD
• Bespoke, specialist training in line with clients’ requirements
• Receive guidance from your own dedicated recruitment consultant
• Streamlined recruitment and onboarding process
• Contributory pension scheme
• Weekly payroll
• Caregiver of the month incentive
• The chance to make a real difference in the life of an individual with complex needs
• Employee Assistance Programme providing free, 24/7 confidential support by qualified professionals
• We are proud to be an accredited Real Living Wage employer, ensuring all our employees receive pay that meets the real cost of living

Join Innovate Care Group and be a part of a future where complex care is seamlessly integrated into daily life, uplifting our clients and their families every step of the way.

If you share our passion for providing innovative complex care, we’d love to hear from you. Please apply today and should you be a good fit for this role, we will be in touch soon.

Innovate Care Group is an equal opportunity employer. We celebrate diversity and are committed to safeguarding, creating an inclusive environment for all employees. All roles are subject to a few checks including an enhanced DBS check.