Success stories

CHARACTER_7
Read LA's Journey
CHARACTER_3
Read PB's Journey
CHARACTER_7
Read LA's Journey
CHARACTER_3
Read PB's Journey

Innovate’s ‘Your Best Life’
(YBL) Program

Your Best Life (YBL) is our pledge to support our complex care clients in living out their dreams and aspirations while experiencing excitement, purpose, achievement, and joy. We empower individuals with choice and control over their activities, creating amazing memories for them and their loved ones.

Initiating the Journey

The YBL journey begins with a face-to-face assessment by one of our highly skilled clinicians. During this meeting, we take our time to understand your journey so far. We discuss clinical needs, preferences, and wishes. We delve into aspirations and goals across social, clinical, and care capacities. We gather likes, dislikes, passions, hobbies, challenges, and previous life experiences.

Crafting the Care Plan

We use our assessment and discussions to help our clinical team build a person-centered care plan that meets our outcomes-focused ethos. We ask for comments and feedback so that we can make sure that our plans incorporate our mission and values, keeping our clients at the very heart of all that we do. We also work together to develop a family-approved contingency plan and risk assessment to ensure safety and satisfaction.

Building the Perfect Team

Our Recruitment, Fulfillment, and Delivery Team creates a person-centred telephone interview document (TIV) to recruit a care team that meets the technical and clinical competencies required and shares the individual’s interests and passions. Once the team is in place and trained, we collaborate with the client and clinical team to discuss an individualised YBL program. This program evolves with the client’s enjoyment and confidence, ensuring they always have engaging activities to look forward to.

Living Your Best Life

The YBL program allows our clients and their families to explore new activities and enjoy exciting experiences. Creating a supportive and empowering environment ensures individuals have meaningful moments and build cherished memories that will last a lifetime.