About

Welcome to Innovate

At Innovate, we are more than just your care team; we are partners on your journey toward leading a fulfilling, independent and enriched life. Our mission is to redefine the standard of complex care, one client at a time, through our approach to innovative technology combined with expert holistic care and an unwavering dedication to you.

Whilst embracing cutting-edge technology, we never lose sight of the importance of human-to-human care. By ensuring that our clients always feel valued and understood, we can demonstrate the profound impact that compassionate and personalised care has on the lives of our clients and their families. Our commitment to you is to provide exceptional, high-quality care that empowers you to live your best life, full of joy, purpose, and meaningful experiences.

Thank you for considering Innovate Care Group as your trusted care partner. Together, we can make a positive difference, create lasting memories and enhance the quality of life for all those we serve.

Warm regards,
The Innovate Care Team

Our Mission

To redefine the standard of complex care, one smile at a time.

We are fully committed to transforming complex care by seamlessly integrating innovative technology with expert, holistic, and human care. At Innovate, we are driven by a deep commitment to building trusting relationships and providing support to families facing complex care needs.

Beyond care, we create personal pathways to maximise independence, enriching our clients’ lives with joyful experiences and opportunities to create lasting memories.

Our Vision

We envision a future where complex care is seamlessly integrated into daily life.

We aim to provide complex care that adapts to the unique needs of each individual, enhancing their quality of life and enabling them to thrive in any environment. By leveraging advanced technology and crafting high-quality, personalised care plans, we empower individuals to live fully and achieve their goals with dignity, pride, comfort, and enjoyment.

Extending beyond providing exceptional care; we strive to ensure that everybody feels fully included in their care journey and has the opportunity to integrate seamlessly into their communities, enriching lives and fostering a sense of belonging.

Our Promise

We are wholeheartedly committed to helping you live and experience life to the fullest.

We create a positive impact on the entire family, ensuring the whole family network can live with fulfillment through education, confidence building, support and nurturing. We collaborate, set plans and goals towards new achievements and experiences, underpinned by our expert experience and advice on unique conditions, needs and abilities of everyone involved.

Who we support

Our Community

Our Clients
We tailor our care plans to address the unique needs of individuals requiring care services, empowering independence and dignity.
Our Families
Immediate family members are integral to our care journey together. We prioritise their involvement and aim to alleviate their caregiving responsibilities.
Commissioners
For individuals or organisations responsible for instructing care packages, we build long-term partnerships based on trust, reliability, and an exceptional quality service.
Field Innovators
For frontline caregivers who provide high-quality care, we invest in their training and development, ensuring that they have the skills to deliver outstanding care and support services. We support and nurture our caregivers to be happy at work through actional feedback and personal and professional growth.
Internal Innovators
Our behind-the-scenes team members support Innovate Care Group’s operations and management. We promote a culture of kindness, inclusion, collaboration and continuous improvement ensuring that our organisation runs smoothly and efficiently.

Our Values

We are proud to uphold a set of core values that guide every aspect of our business. These values reflect our dedication to meeting and exceeding the expectations of those we serve while nurturing an environment of growth and excellence within the care industry.

Innovation
Our innovative approach pushes the boundaries of what is possible in complex care by using technology and pioneering new methods.
Responsiveness
We pride ourselves on being exceptionally responsive and providing timely solutions that meet the needs of families and commissioners.
Empowerment
Our core is promoting independence and enabling everyone to live a fuller, happier life.
Excellence
We commit to the highest standards of quality in every aspect of our service.
Continuous Learning
We deliberately create a culture of continuous learning, always seeking to understand and explore new ideas to better meet the complex needs of our clients.
Courageous
We challenge conventional norms in the care industry. Our courage allows us to implement groundbreaking solutions, spearhead service evolution and continually enhance our care delivery.