What we do
A range of flexible and expert services to meet the evolving needs of each individual
- Rapid response and hospital discharge
- Nursing and clinical care
- Live in-care
- Personalised home care packages
- Integrated services
- Respite care and holidays to support individuals and their families
- Short break hotels for children and young adults
- Stepping Stone provision to help people transition from one living environment to another
- Supported living


People we support
We work with people, and their families, at every stage from birth to end-of-life:
- Paediatrics from 0-8
- Children from age 8 - 17
- Young people from age 17 - 25
- Adults 25 and over
- Older persons over 65
We support individuals living
in their own homes.
We support those living with a number of different conditions concurrently which may include:
- Spinal Injury
- Acquired Brain Injury
- Physical Disability
- Learning Disability
- Autism
- Challenging Behaviour
- Dementia
- Mental Health
- Ventilation and Tracheostomy
- Frailty
- and other life-limiting conditions

Innovative Systems
Investment in robust end to end systems is the heartbeat of our approach to innovation. These systems will help us to ensure continuous compliance and improvement as we grow safely.
- Electronic Care Plans and Mar charts provide interactive and live oversight of care delivery and enable immediate changes to care as identified. It provides direct supervisory support and contact to frontline carers from clinical leads and line management.
- Transparent live audits and dashboards to evidence excellent care delivery at all times.
- Our systems also enable us to provide information to stakeholders in an accurate and timely manner from invoicing and billing to recruitment, training, and paying our employees quickly and reliably to make life easier and more enjoyable for everyone.
Why Innovate?
Continuous training and development for our people so they are able to offer improved care
A very big, HAPPI family
Smart use of digital technologies and systems to transform care
Safe practice through a real focus on communication
Evidenced based assessment, learning, quality and practice
Focused on consistency, flexibility and recognition for the team
Total transparency between all partners involved in care provision
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