Together Towards Tomorrow: Delivering clinically-led, person-centred complex care.
At Innovate Complex Care Services, we are fully registered with the Care Quality Commission (CQC) for the Treatment of Disease, Disorder or Injury (TDDI) – meeting the regulatory requirements expected of providers delivering complex healthcare at home. But regulatory compliance is just the beginning. What truly sets us apart is our commitment to going beyond care delivery – to act as a consultative, collaborative partner in shaping care around the individual.
Whether you’re a commissioner, case manager, clinical lead or family member, our approach is rooted in clinical leadership, innovation and person-centred values. By combining deep clinical expertise with evidence-based practice, we design care that is clinically robust, adaptable, and truly personalised – empowering each person to live safely, independently and with dignity.
What we do at Innovate
We deliver a comprehensive range of complex healthcare services shaped by governance, clinical leadership and compassion:
- Nurse-delivered care – for clients with high-acuity needs, directly delivered by experienced registered nurses.
- Nurse-delegated care – empowering specialist-trained carers to deliver complex care under the governance of our clinical team, maintaining safety and value.
- Adult care – supporting individuals living with spinal cord injuries, degenerative neurological conditions and brain injuries.
- Paediatric care – care for children and young people, tailored to support clinical needs, growth and family life.
- Children’s transitions – carefully planned support as young people move from children’s to adult services.
- Stepping down care – enabling safe transition from nurse-delivered to nurse-delegated care when clinically appropriate, while keeping individuals supported and independent.
- Specialist expertise, particularly in:
-
- Spinal cord injury care, including mechanical ventilation via tracheostomy
- Degenerative neurological conditions such as Muscular Dystrophy, Multiple Sclerosis (MS), Motor Neurone Disease (MND), and others
- Acquired and traumatic brain injury care, including cognitive and behavioural support
- Rapid mobilisation pathways – to enable safe and timely hospital discharge, or immediate response when existing care packages break down.
Why commissioners and professionals choose Innovate
- Clinically led care: grounded in nursing governance, evidence-based practice and a leadership team with decades of sector experience.
- Consultative commissioning: working alongside NHS Continuing Healthcare teams, case managers and local authorities to design person-centred, cost-optimised care packages – and reviewing existing packages to improve quality and value.
- Digital care management: advanced platforms provide real-time visibility, secure record keeping and digital handovers, supporting transparency and continuity of care.
- Outcome-focused support: through initiatives like Your Best Life (YBL), we help clients not just live safely but build resilience, pursue aspirations and enjoy meaningful experiences.
Partnering for Impact
At Innovate Care Group, we believe complex care should not only meet regulatory standards – it should transform lives through safety, clinical excellence and person-centred planning. Together with our partners, we’re building a model of care that’s fit for tomorrow.
Contact us today to explore how we can support your caseloads with flexible, high-quality home-based care:
Call us on +44 (0) 20 3879 1520
Email: [email protected]
Together Towards Tomorrow – delivering complex care where it matters most: at home.
